Score Crazy Privacy Policy – Your Data, Our Responsibility

This Privacy Policy ("Policy") applies to the Score Crazy platform and all related services. By using Score Crazy's website, mobile app, or any of our services, you agree to this Privacy Policy.

Score Crazy ("we") processes your personal information in compliance with Bangladesh and international data protection laws. We are committed to full transparency — there are no secrets about how your data is handled.

In this policy, "personal information" refers to any data that can identify you, directly or indirectly — such as your name, email address, phone number, payment details, and similar information.

Score Crazy collects two types of information from you:

Score Crazy never collects more information than necessary. We only gather what is needed to provide you with our services.

Score Crazy uses your information solely for the following purposes:

Score Crazy never shares your information with advertisers or unrelated third parties for marketing purposes.

Score Crazy shares your information only when strictly necessary. Disclosure may occur in the following circumstances:

• Payment Providers: Necessary information is shared with payment processors such as Mobile Pay, Nagad, and banks.
• KYC Verification Provider: Necessary information may be shared with trusted third parties for identity verification.
• Law Enforcement: Upon a valid written order from a court or government authority.
• Auditor & Regulator: To meet licensing and regulatory requirements.

Score Crazy has put in place the highest technical and procedural measures to protect your data:

Please note – no method of transmission over the internet is 100% secure. Score Crazy does its best to protect your data, but you are also responsible for keeping your account credentials safe.

Score Crazy uses cookies on its website and app. Cookies are small text files stored on your device.

Cookies can be disabled through your browser settings. However, disabling essential cookies may prevent Score Crazy from functioning properly.

As a Score Crazy user, you have the following rights regarding your data:

To exercise these rights support@scorecrazy.net. Score Crazy will respond within 30 business days.

Score Crazy does not retain your information longer than necessary. Different types of data are kept for different periods:

• Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
• Transaction Records: Up to 7 years, in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Technical Logs: Up to 12 months.
• Marketing Information: Until consent is withdrawn.

Once the retention period expires, Score Crazy securely deletes or anonymizes your data.

Score Crazy strictly does not provide services to anyone under the age of 18.

If you believe your child is using Score Crazy, please contact support@scorecrazy.net immediately.

Score Crazy may update this Privacy Policy from time to time. When changes are made:

• For significant changes, you will be notified by email.
• A pop-up notice will be displayed on the platform.
• The "Last Updated" date at the top of the page will reflect any changes.

Continuing to use Score Crazy after an update takes effect means you accept the revised policy.

For any privacy-related questions, requests, or complaints, please contact Score Crazy:

Score Crazy aims to respond to all privacy-related requests within a maximum of 5 business days.